Absolutely! You can upgrade instantly at any time — the difference in price will be prorated for the remaining billing period. Downgrades take effect at the end of your current billing cycle. All your saved events, itineraries, and booking history remain intact regardless of tier changes.

Member-only events are exclusive gatherings reserved for Gold and Platinum members. These range from intimate rooftop dinners and private yacht parties to wellness retreats and cultural experiences. They're not available to the general public or Silver members, ensuring a more curated, high-quality experience.

Upon joining Platinum, you're assigned a dedicated personal concierge who becomes your single point of contact. Reach them 24/7 via phone, WhatsApp, or email. They can arrange anything — last-minute restaurant reservations, private helicopter transfers, villa bookings, custom event planning, and more. Think of them as your personal Phuket lifestyle manager.

Silver members: Full refund up to 48 hours before the event. Gold members: Full refund up to 24 hours before, plus one free date change per event. Platinum members: Full refund up to 4 hours before, unlimited date changes, and the ability to transfer tickets to guests at no extra charge.

Yes! We offer gift memberships for all tiers — choose from 3, 6, or 12-month gift periods. The recipient receives a beautifully designed welcome package with their membership card and a personalized itinerary suggestion based on their interests. Contact our team to arrange a gift membership.

We do! Our Corporate Membership program is designed for companies that frequently host events, entertain clients, or reward employees in Phuket. Benefits include bulk ticket discounts, branded event experiences, dedicated account management, and consolidated invoicing. Contact our corporate sales team for a custom quote.

Platinum members receive 4 complimentary airport transfers per month (Phuket International Airport — HKT). This includes a luxury vehicle, meet-and-greet service at the arrivals gate, and assistance with luggage. Additional transfers can be booked at a preferential rate of ฿1,500 per trip.